Refund Policy — Wizzosmart LTD
Last Updated: 19/11/2025
At Wizzosmart LTD, we want you to be fully satisfied with our SEO services. If for any reason you are not happy with the service you purchased, this Refund Policy explains your rights and how to request a refund.
1. Refund Eligibility
You may request a refund within 21 days of your purchase if:
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The service has not yet been delivered, or
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The service provided does not match the description on the website or the package purchased.
Please note: Refunds do not apply once the service has been delivered and accepted.
2. How to Request a Refund
To request a refund:
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Contact us via email: contact@wizzosmart.com or WhatsApp: +44 7312 200279.
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Include your order details (package name, date of purchase, and transaction ID if available).
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Explain the reason for the refund request.
We will respond within 7 business days and guide you through the refund process.
3. Refund Method
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Refunds will be issued via the same payment method used for the original purchase.
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Please allow 5–10 business days for the refund to appear in your account, depending on your bank or payment processor.
4. Partial or Non‑Refundable Cases
Refunds cannot be issued in the following situations:
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The service was fully delivered and accepted by the client.
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Client failed to provide necessary information or access, causing delays or incomplete service.
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Services were provided according to the agreed specifications, even if the client is unsatisfied with results.
5. Satisfaction Guarantee
Our goal is to provide high-quality SEO services. If you have questions, concerns, or need adjustments, contact us and we will work with you to resolve the issue before a refund is considered.
6. Contact Information
If you have any questions about our Refund Policy or your purchase:
📧 Email: contact@wizzosmart.com
📞 WhatsApp: +44 7312 200279